Shipping policy

At VEERY, each piece is produced on demand through our global printing partner and shipped from the production location closest to you whenever possible. This allows us to deliver worldwide while reducing shipping distances, delivery times, and environmental impact.

Shipping costs and estimated delivery times are calculated automatically at checkout based on your destination and the items in your order. You will always see the final shipping cost and estimated delivery window before completing your purchase.

Order Processing and Production

Because every VEERY print is made to order, each order goes through a short production stage before it ships. Production typically takes 2–5 business days, depending on the product and your location.

Once production is complete, your order is handed to the carrier and a separate shipping time applies (see below). Production time is additional to shipping time.

Shipping Times

Estimated shipping (transit) times after production vary by destination. As a general guideline:

  • Europe: approximately [INSERT EUROPE TRANSIT RANGE, e.g. 3–7 business days]
  • North America: approximately [INSERT NORTH AMERICA TRANSIT RANGE, e.g. 5–12 business days]
  • Rest of the world: approximately [INSERT REST OF WORLD TRANSIT RANGE, e.g. 7–20 business days]

These ranges are estimates only and are not guaranteed. The exact estimated delivery window for your order will be shown at checkout. Delivery times may be affected by the carrier, customs processing, peak seasons, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, the products ordered, and the shipping method available for your region. The final shipping cost is displayed before you complete your order.

Worldwide Shipping

We ship worldwide. Thanks to our partner's network of local production facilities, most orders are produced and shipped from within or near your region, which helps reduce delivery times for international customers.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information where available, so you can follow your package until it arrives. [INSERT TRACKING DETAILS IF APPLICABLE]

Delays

While we and our production partner work to dispatch every order as quickly as possible, we cannot guarantee delivery dates and are not liable for delays once an order has been handed to the carrier. If your order is significantly delayed, please contact us and we will do our best to help.

Incorrect Addresses

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, additional shipping charges may apply to resend it.

Damaged or Lost Packages

If your order arrives damaged, or does not arrive at all, please contact us as soon as possible so we can evaluate the issue and make it right. For damaged items, please keep the packaging and include photos to help us resolve your case quickly. Returns and refunds are handled in accordance with our Refund Policy.

Contact

If you have any questions about shipping or the status of your order, please contact us at hello@veery.art.