FAQ

A premium matte paper of 200 g/m², smooth and non-reflective, printed on demand by our production partner.

Framing availability depends on the artwork, size and destination country.

Available framing options are displayed directly on each product page.

If framing is available for the selected artwork, the framed version arrives ready to display.

Unframed prints require separate framing.

Available formats vary by artwork.

Any available print or framing options will be displayed directly on the product page.

Available sizes vary by artwork.

All available dimensions are listed on the product page before purchase.

Art print size guide

Colours may vary slightly between screens and printed artwork due to differences in display calibration and printing processes.

We work carefully to ensure the final print remains faithful to the original artwork.

Once your order is placed, you will receive a confirmation email.

Your artwork then enters production and is carefully prepared before shipping.

Once your purchase is completed, you'll receive an order confirmation email.

If you don't see it, please check your spam folder or contact us.

Yes.

Once your order has shipped, you will receive a tracking number via email. Tracking information may take a short time to update after shipment.

Because production begins shortly after an order is placed, we cannot guarantee modifications or cancellations.

If you need assistance, contact us as soon as possible and we will do our best to help.

At the moment, we only offer the sizes displayed on each product page.

Custom sizing may become available in the future.

Yes.

You may ship your order directly to the recipient by entering their delivery information during checkout.

We ship to Spain and the rest of the European Union, the United Kingdom, Switzerland, the United States and Canada. We don’t ship to other countries yet.

You’ll find shipping costs and delivery times for each destination in our shipping policy.

To reduce shipping distances and improve delivery times, orders may be produced by trusted production partners located closer to the delivery destination.

Each print is made to order, and production is included in the delivery time: 4–6 working days in Spain, 4–8 in the rest of the EU, 4–5 in the UK, 5–8 in Switzerland and 5–7 in the US and Canada. You’ll see the estimate for your address again at checkout, before you pay.

Shipping policy

Yes.

Tracking details are automatically sent once your order has been dispatched.

While most orders arrive within the estimated timeframe, delays may occasionally occur due to customs processing, carrier issues or seasonal demand.

Import duties and customs fees depend on your country's regulations.

Any applicable fees are the responsibility of the customer.

Check your print when it arrives. If it's damaged, write to hello@veery.art as soon as you can, with photos of the print and the packaging, and we'll make it right.

Refund policy

If you receive an incorrect item, please contact us and we'll arrange a replacement as quickly as possible.

If your tracking information indicates an issue or your package appears lost, please contact us and we'll investigate the shipment with the carrier.

If your order arrives with a manufacturing defect, contact us with photos and a description of the issue so we can review it and assist you.

Yes. You have 30 days after your order arrives to request a return, and if it ships to the European Union you can also cancel or return it within 14 days for any reason. Write to refund@veery.art to start.

Refund policy

You can reach our support team at hello@veery.art.

We aim to respond as quickly as possible.

Anyone who has one of our prints, whether they ordered it or were given it. Go to the print's page and select “Write a review”. We ask for a rating, your review, your first name and your email. Adding your city and country or a photo is optional.

When a review is sent, we automatically check whether its email address belongs to a customer who has ordered from VEERY. If it does, the review is labelled “Verified buyer”.

It means they've ordered from us, not necessarily the print they're reviewing. We can't match reviews without the label to an order, so we can't confirm the writer has the print.

Yes, good or bad. Reviews are published automatically once they're sent, except those that include a link, an email address or a phone number: we read those first. We never pick them by rating or change what you write, and each one appears in the language it was written in. Reviews in your language come first; the others are one click away on the reviews page.

We only take down spam, reviews that are clearly fake, offensive ones, any that include personal details and any whose author asks us to.

The email that confirms your order has been delivered invites you to review your prints. As a thank you, you get a 20% code for your next order, whatever your rating. Reviews sent through the link in that email carry this label, so everyone knows a discount was offered.

Send your review with the email you ordered with, as the code only works with that email. It can be used once per customer, on any print, and can't be combined with other codes. Reviews written with the “Write a review” button on a print's page don't come with a code.

Your first name and, if you write it, the initial of your surname, your city and country if you add them, your rating, your review and its date, with the print it's about, the size and finish you bought if we find your order, and any label it carries. Your email is never shown: we keep it privately with your original review, as a record.

Photos aren't published automatically. We only add one to a review by hand, with your permission.

A print's rating is the average of all its published reviews, rounded to one decimal place and shown with the number of reviews. Every review counts the same, verified or not, with or without a discount offered.

Each print's page shows its two most recent reviews. All reviews of every print are on our reviews page, newest first and never sorted by rating unless you choose to. There you can also filter them by print, rating, photos or verified buyers.

If a print has fewer than two reviews, its page also shows the most recent reviews of other prints and of VEERY in general, each labelled with what it's about. They don't count towards the print's rating; alongside them, you'll see the average across all VEERY reviews.

Write to hello@veery.art and tell us which review it is. We don't edit reviews, but if it's yours, we'll take it down. If you think another review shouldn't be online, tell us why and we'll look into it.

We may reply to a review in public, under “Reply from VEERY”. Our replies never include the reviewer's personal details.

Yes. Choose an amount from 25 to 250 and one of our designs. We email the gift card to you, usually within minutes, ready to print or forward to whoever you like.

Gift cards never expire and work on any print, size and frame, in one order or several. Whatever’s left stays on the card, and the link in the gift card email shows the balance. You can combine a gift card with a discount code.

Each card is in the currency of the market where it’s bought: euros, pounds, US dollars, Canadian dollars or Swiss francs. If it’s used in another currency, it’s converted at checkout at the day’s rate.

Shop the gift card

No. VEERY gift cards never expire, and the balance stays on the card until it’s spent. You’ll find all the conditions in our Terms of service.

Send us your portfolio through the submission form. We read every submission. If you haven't heard from us within 4 weeks, it's a no for now. You're welcome to apply again in 6 months.

Submit your portfolio

We focus on contemporary, editorial, graphic, minimalist and design-driven artwork that complements modern interiors.

We value originality, strong visual identity and timeless appeal.

No.

We welcome submissions from both established and emerging artists. The quality and relevance of the work are more important than representation.

Yes.

We welcome submissions from artists and designers worldwide.

We read every submission. If you haven't heard from us within 4 weeks, it's a no for now. You're welcome to apply again in 6 months.

The form asks for:

• A short introduction
• A link to your portfolio
• One to five links to pieces that represent your work

Submit your portfolio